Contact
Contact Dreamchaser Design
We’re always happy to help if you need personalized assistance!
Support Center
Monday through Friday: 9:00am-5:00pm (EST) *excludes holidays; 24/7 access
In order to receive technical support, you must submit a support ticket. We cannot accept support requests via telephone, fax, or email. Tickets can be submitted and viewed 24/7 and will be handled in both the order of submission and severity of the issue.
When requesting technical support, please include your company name, a detailed description of the problem, any error message(s) you receive, and when applicable, the URL where the problem can be reproduced.
You can visit our Support Center at: www.dreamchaserdesign.com/support
Hint: Click on the 
icon in the top-right portion of our site to quickly access our support center!
All support tickets are billed hourly with a 15 minute minimum and to the closet 15 minute increment. Tickets are billed first against any support contract to which you are entitled. Support plans may be purchased on a monthly basis. For questions regarding our support policies, please call 1-888-406-8580.
Client Project Management System
Monday through Friday: 9:00am-5:00pm (EST) *excludes holidays; 24/7 access
Clients with active projects are given access to our Client Project Management System. In this system, you are able to track the progress of your project, maintain clear and concise communication, view and submit project files, and much more! It’s just one more way we enjoy keeping our clients engaged directly in the creative process.
If you are a client with an open project, you visit our: Client Project Management System
Hint: Click on the 
icon in the top-right portion of our site to quickly access the system!
Other contact information:
Phone: 1-888-406-8580
Monday through Friday: 9:00am-5:00pm (EST) *excludes holidays
Payment Information
Please make all payments to: Dreamchaser Entertainment, LLC
Our services include …
• Print and web advertising
• Logo design and corporate identity
• Catalogs, Newsletters, Flyers
• Direct Mail, Postcards, CD/DVDs
• Web site design and development
• Content management system
• Advertising campaigns
• Social media integration
• Ecommerce web development
• Merchant accounts for credit cards
• Sell unlimited products
• Simple store management
• Build and manage your email list
• Design HTML email campaigns
• Send emails with confidence
• Track your campaign results
Clients to visit …
Friends to visit …
Building Your Online Presence
Boost Your eCommerce Site
Effective Email Marketing
A division of Dreamchaser Entertainment, LLC.
All Rights Reserved.
